Security Policy

Security Policy

1. Introduction

VistaSec is committed to ensuring the security, privacy, and integrity of our customers’ data. Our security policies are designed to protect sensitive information from unauthorized access, disclosure, alteration, and destruction. This document outlines the security measures we employ to safeguard our SaaS platform and customer data.

2. Data Protection and Privacy

  • Encryption: All customer data is encrypted at rest using AES-256 and in transit using TLS 1.2/1.3.

  • Access Controls: Role-based access control (RBAC) is enforced to restrict access to sensitive information.

  • Data Retention & Deletion: Data is retained only as long as necessary and securely deleted upon request or after account termination.

  • Compliance: VistaSec adheres to GDPR, CCPA, and other relevant data protection regulations.

3. Authentication & Access Management

  • Multi-Factor Authentication (MFA): Required for all users and administrators.

  • Password Policies: Strong password enforcement and periodic rotation policies.

  • Session Management: Auto-logout after a period of inactivity to prevent unauthorized access.

  • Single Sign-On (SSO): Integration with major identity providers for secure authentication.

4. Infrastructure Security

  • Cloud Security: Hosted on secure, industry-leading cloud providers with regular security audits.

  • Network Security: Firewalls, intrusion detection, and DDoS protection are implemented to prevent unauthorized access.

  • Logging & Monitoring: Continuous monitoring with SIEM tools to detect and respond to threats in real-time.

  • Patch Management: Regular updates and patches are applied to mitigate vulnerabilities.

5. Application Security

  • Secure Development Lifecycle (SDLC): Secure coding practices, code reviews, and automated security testing.

  • Penetration Testing: Regular third-party security assessments and ethical hacking tests.

  • Vulnerability Management: Prompt identification, reporting, and remediation of security vulnerabilities.

  • API Security: API authentication, rate limiting, and monitoring to prevent abuse.

6. Incident Response & Recovery

  • Incident Detection & Reporting: Clear guidelines for reporting security incidents.

  • Incident Response Plan: Dedicated response team to handle security incidents efficiently.

  • Business Continuity & Disaster Recovery (BC/DR): Regular backups and recovery testing to ensure service availability.

7. Employee Security Training

  • Security Awareness Training: Regular training sessions for employees on cybersecurity best practices.

  • Background Checks: Employees undergo background verification before accessing sensitive systems.

  • Least Privilege Principle: Employees are granted minimum access necessary to perform their duties.

8. Customer Responsibilities

  • Strong Authentication Practices: Customers are encouraged to enable MFA and use strong passwords.

  • Access Management: Customers should regularly review user permissions and revoke access for inactive users.

  • Reporting Security Issues: Customers must report security concerns via VistaSec’s dedicated security contact.

9. Compliance & Legal

  • Regulatory Compliance: VistaSec complies with industry standards, including ISO 27001, SOC 2, and NIST guidelines.

  • Legal Obligations: Any detected security incidents that impact customer data will be disclosed as per legal requirements.

  • Third-Party Audits: Regular audits and assessments are conducted to ensure compliance with security policies.

10. Contact Information

For any security concerns or incident reporting, please contact our security team at security@vistasec.com.