Privacy Policy

Privacy Policy

1. Introduction

VistaSec values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our SaaS platform. By using VistaSec, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email, phone number, company details, and payment information.

  • Technical Data: IP address, browser type, device details, and usage logs.

  • Usage Information: Data on interactions with our platform, including features accessed and time spent.

  • Cookies & Tracking Technologies: We use cookies to improve user experience and analyze website traffic.

3. How We Use Your Information

We use the collected data to:

  • Provide, operate, and improve our SaaS services.

  • Manage customer support and respond to inquiries.

  • Enhance security, monitor for fraud, and ensure compliance.

  • Personalize user experience and deliver relevant content.

  • Process payments and manage billing.

  • Conduct analytics and improve service functionality.

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share data with:

  • Service Providers: Third-party vendors for hosting, payment processing, and analytics.

  • Legal Compliance: Authorities if required by law or to protect rights and safety.

  • Business Transfers: In case of a merger, acquisition, or asset sale.

5. Data Security

We implement strong security measures, including:

  • End-to-end encryption (AES-256 and TLS 1.3).

  • Access controls and multi-factor authentication (MFA).

  • Continuous monitoring and regular security audits.

6. Data Retention

We retain your data as long as necessary for operational and legal purposes. Upon account termination, data is deleted in accordance with our retention policy unless required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.

  • Opt-out of marketing communications.

  • Restrict or object to data processing.

  • Request data portability.

  • Lodge complaints with regulatory authorities.

8. Cookies and Tracking Technologies

VistaSec uses cookies to enhance user experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect platform functionality.

9. Third-Party Links

Our platform may contain links to third-party websites. VistaSec is not responsible for their privacy practices, and we encourage users to review their policies.

10. Updates to This Policy

VistaSec may update this Privacy Policy periodically. Changes will be posted on our website, and significant updates will be communicated to users.

11. Contact Information

For privacy-related inquiries, contact us at info@vistasec.com.